Divya Parekh
👋 I'm Divya!
Graduate student at Santa Clara University pursuing an MS in Information Systems, with 4+ years of product experience.
Recent internships at Amazon Web Services and Equinix focused on Generative AI, automation, and product innovation within cloud environments.
Skilled in AI, cloud technologies, B2B and B2C SaaS and PaaS platforms, and building user-centric software solutions and defining MVPs for rapid product validation. Hands-on experience with AWS, microservices, and data analytics.
Work Experience
Jun 2025 - Sep 2025
Product Engineering Intern
Equinix
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Developed a feature in the internal portal for publishing customer service provisioning messages, driving automation within Equinix’s PaaS-based network orchestration platform, leading to an 83% reduction in time per event and reducing time-to-resolve.
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Proposed SigNoz, a unified AI-powered centralized logging and observability platform, validated by setting up a complete prototype stack, contributing to the development of reporting systems, is projected to result in a 46% reduction in cost.
Technologies: AI, Kafka, Docker, Oracle DB, REST API, Microservices
Jan 2025 – May 2025
AI Intern
Amazon Web Services (AWS)
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Built a Generative AI-powered FinOps chatbot to optimize cloud spend management and enhance financial governance.
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Engineered and prepared query-ready datasets, tested multiple LLMs, and connected AWS cloud-spend data for contextual RAG-based responses using AWS PaaS and SaaS services.
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Developed and deployed a Lambda-based integration to connect LLMs with the chatbot, and launched a secure web UI via AWS CloudFormation for end-user access.
Major AWS Services: Amazon Lex, Amazon Bedrock, CloudFormation, S3, Amazon Titan, OpenSearch, Amazon Q, Lambda Function
June 2024 – Aug 2024
Product Manager Associate
Nykaa
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Defined MVPs for new seller-portal features, translated insights into product requirements and user stories, and prioritized the product roadmap, contributing to an 18% increase in active seller engagement.
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Enhanced seller portal experience through data-driven prioritization and iterative improvement, integrating feedback loops that reduced support tickets by 10%.
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Partnered with stakeholders to refine seller onboarding and performance workflows, aligning platform features with long-term revenue and engagement goals.
June 2020 – May 2021
Product Analyst
The Planning Lab
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Supported the product lifecycle from ideation to post-launch analytics, analyzing adoption metrics and feature usage to enhance client productivity by 10%.
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Collaborated with engineering teams to identify feature gaps and optimization opportunities, improving customer satisfaction and informing the product roadmap.
May 2018 – May 2020
Product Associate
Reliance Brands Limited
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Collaborated with the product and project teams on developing customer and operational experience enhancement software, aligning business operations with digital transformation goals, and improved operational efficiency by 12% and customer satisfaction by 7%.
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Built and maintained Tableau dashboards and performance analytics tools to enable real-time insights for leadership.
Education
Sep 2024 – May 2026
MS in Information Systems
Santa Clara University
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Course Work:
– Java Programming
– Data Analytics with Python
– SQL & Database Design
– Software Project Management
– System Analysis & Design
– Financial Accounting
– Strategy and Management
– Cloud Computing
– Artificial Intelligence
– Machine Learning
– Marketing Analytics
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Dean’s List Recipient
Aug 2010 – May 2013
Bachelor of Business Administration
Nagpur University
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Course Work:
– Product Management
– Marketing Management
– Consumer Behavior
– Market Research & Analysis
– Business Statistics
– Financial Management
– Digital Business
Academic Projects
Sep 2024 - Dec 2024
Data Analytics w/ Python
Applied data wrangling, visualization, and ML using Python (NumPy, Pandas, Seaborn, Scikit-learn).
Jan 2025 - Mar 2025
Software Project Management
Built a habit tracker platform covering SDLC phases — requirements, architecture, implementation, and testing.
Apr 2025 - June 2025
Database & System Design
Created ER/EER and UML diagrams to model requirements and workflows and ensure data integrity for a business system.
Sep 2025 - Dec 2025
Natural Language Processing
Developed a Finance Department helper chatbot for intelligent query automation through RAG-based retrieval.